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Satisfying the Customer Is What It’s All About

Erie Home has been satisfying customers since 1975. Over the years, it has developed a specific approach to ensure that customers are satisfied with the job Erie Home does for them.
The company’s customer satisfaction approach includes…

  • Licensed, bonded and insured in each location
  • Written product warranties
  • Written labor warranty
  • Liability insurance during installation
  • Quality materials
  • Skilled workmen
  • Factory-trained installers
  • Thorough cleanup

Satisfying the Customer Is Our Job

Each Erie Home location has its own customer service manager. It’s this individual’s job to be sure customers in that area are satisfied. If you have any questions or a problem, you are invited to contact the customer service manager at your local Erie Home office.
Click here for a list of Erie Home office locations.

Customer Service

 Current customers requesting repairs, service, or answers to questions can reach us easily and quickly. Simply e-mail our customer service department directly at the address listed below, or call direct and we’ll contact you today or the the next business day.
E -mail request for service or questions and answers: CustomerCare@erieconstruction.net
 Direct line to customer service or to schedule a service request: 800-684-4628
 Main office: 800-536-4200
 

4.54 Rating
Based on over 1428+ Reviews on bbb.org and guildquality.com
Erie did a really good job and they were really nice, considerate, and helpful. I couldn't have asked them for anything more than what they did, they went above and beyond.
Ginger P.
Product: general
Erie Home Midwest Inc was well worth the wait to do the job in superior fashion, to include twenty-one windows.
Pamela K.
Product: windows
I am very satisfied with the job that they did and I enjoy it everyday.
Robert F.
Product: roofs
Prompt and professional, courteous and friendly. They did a great job, answered all our questions well, and worked to get us the best price. The roof looks amazing, and our furnace doesn't come on as...
Sarah A.
Product: roofs
Erie Home did an excellent job, and they were quick.
Robert B.
Product: windows
Rating
A+
Rating
4.9
Rating
4.8
Rating
4.7
Why Choose Erie Home?
A Leading Home Improvement Contractor Serving Homeowners Nationwide
Over 100,000 Customers Served
Since 1976, Erie Home has served more than 100,000 satisfied homeowners along with 40,000 repeat customers, which speaks volumes about our skill, experience, and commitment to excellence.
Learn About Us
Limited Lifetime Warranty
Whether you have metal roofing or replacement windows installed on your home, you can rest easy knowing your investment is thoroughly protected.
Register Your Warranty
Factory-Trained Technicians
Erie Home’s team of experienced, certified technicians is the best in the industry, ensuring that every project is completed to the highest standards of workmanship and professionalism.
Start Your Project
Our Locations
11900 Baltimore Ave Suite F, Beltsville, Maryland 20705
240-965-7089
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4.54 out of 1428 Reviews
1-800-862-6400
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