Erie Home – Our GuildQuality Reviews Explained

Erie Home’s reviews on GuildQuality perfectly encapsulate our company’s mission to provide superior customer service. An official GuildQuality member since September 2011, Erie Home has received more than 3,800 customer reviews through this online service as of October 2014. On GuildQuality, customer feedback is organized into 10 customer service categories, covering topics such as the quality of our craftsmanship, our ability to stick to schedule, our problem-solving skills, and the likelihood of the customer to recommend Erie Home to others. Our GuildQuality reviews are further categorized by project type, with most falling into the categories of roofing, siding installation, kitchen remodeling, patio installation, window replacement, and entry door replacement.
The advantage of being associated with GuildQuality is that is gives our customers a neutral, third-party platform on which to rate and evaluate our company’s services. GuildQuality is the nation’s leader in customer satisfaction surveying for the building industry, and as such, its reviews are relied on by companies like ours to self-assess their strengths and weaknesses. As a third-party neutral site, GuildQuality.com empowers people to provide open and honest feedback as it relates to their specific home improvement experiences. GuildQuality members, like Erie, enjoy a customer response rate of about 70 percent, allowing us to develop a comprehensive understanding of what our company is good at – and also what we could stand to do better. The reviews that we receive on GuildQuality help us to become the best possible home improvement company.
If you’d like to learn more about our GuildQuality reviews, please contact us today or visit GuildQuality.com directly.