Erie Home – An Overview of Our GuildQuality Reviews
The reviews of Erie Home on GuildQuality are proof that we continue to provide quality service and welcome feedback from our customers on a publicly accessible, web-based platform that is easy to navigate and understand. GuildQuality is a customer satisfaction surveying solution that allows companies like ours to monitor and improve the quality of their work over all aspects of their operations. By soliciting customer feedback on our behalf and publishing it in the form of online reviews, GuildQuality functions as a neutral intermediary that empowers people to be open, honest, and comprehensive in their evaluations. This, in turn, enables us to become a better company and offer a platform on which those seeking more information about us can easily find it in a single location.
Erie Home reviews on GuildQuality represent a 66 percent customer response rate, significantly higher than customer response rates associated with most other feedback collection methods. We are pleased to have such a high response rate as it is indicative of professional survey design. The reviews of Erie Home on GuildQuality are helpfully categorized by project type (roof replacement, window replacement) and 10 common areas of concerns for home improvement customers.
Our reviews address issues such as whether a particular customer:
- Found us to be professional and organized
- Felt we did a good job of communicating with them throughout the course of their project
- Believed that we kept a safe and clean worksite environment
- Was happy with our services to the extent they’d be willing to recommend Erie Home to a friend, neighbor, work colleague, etc.
At Erie Home, we rely on GuildQuality as a means of identifying our strengths and weaknesses. The advantage of GuildQuality is that its reviews are comparatively more thorough and more reliable than the reviews you will find on less sophisticated sites that don’t employ rigorous feedback capture and display methodologies.