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Erie Home’s GuildQuality Reviews Explained

ComplaintsThe reviews of Erie Home on GuildQuality have been submitted by actual Erie customers from throughout the Midwest. Since September 2011, GuildQuality has solicited customer feedback on behalf of Erie Home with an excellent response rate of 66 percent and a number of responses totaling 4,072 out of 6,164 surveyed as of December 2014. The team at Erie Home relies heavily on its GuildQuality reviews to both comprehensively assess its past performance and identify areas that are in need of improvement for the future. Our GuildQuality reviews give us the ability to receive honest and detailed feedback from our customers with the aid of professionally administered web-based customer-surveying platform.
When submitting a review of Erie Home through GuildQuality, every customer is asked to provide input with regard to:

  • The overall quality of our construction services
  • Our ability to maintain a clean and safe work environment
  • Whether the work we were hired to perform was completed in a timely manner
  • Whether we maintained open channels of communication with the customer throughout the duration of the project
  • Whether any problems, difficulties, or roadblocks were addressed timely and professionally
  • Whether the customer would be likely to recommend Erie Home to another

The high value that we place on our GuildQuality reviews stems from the fact that GuildQuality isn’t just any run-of-the-mill customer review website. GuildQuality is the nation’s leader in customer satisfaction surveying for the building industry. It offers a suite of surveying, performance reporting, and marketing tools that we and other home improvement specialists are able to use to add value to the customer experience. Also, because it is a third-party surveyor, GuildQuality is able to capture customer reviews that more accurately reflect customer opinion.

4.54 Rating
Based on over 1428+ Reviews on bbb.org and guildquality.com
Erie did a really good job and they were really nice, considerate, and helpful. I couldn't have asked them for anything more than what they did, they went above and beyond.
Ginger P.
Product: general
Erie Home Midwest Inc was well worth the wait to do the job in superior fashion, to include twenty-one windows.
Pamela K.
Product: windows
I am very satisfied with the job that they did and I enjoy it everyday.
Robert F.
Product: roofs
Prompt and professional, courteous and friendly. They did a great job, answered all our questions well, and worked to get us the best price. The roof looks amazing, and our furnace doesn't come on as...
Sarah A.
Product: roofs
Erie Home did an excellent job, and they were quick.
Robert B.
Product: windows
Rating
A+
Rating
4.9
Rating
4.8
Rating
4.7
Why Choose Erie Home?
A Leading Home Improvement Contractor Serving Homeowners Nationwide
Over 100,000 Customers Served
Since 1976, Erie Home has served more than 100,000 satisfied homeowners along with 40,000 repeat customers, which speaks volumes about our skill, experience, and commitment to excellence.
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Limited Lifetime Warranty
Whether you have metal roofing or replacement windows installed on your home, you can rest easy knowing your investment is thoroughly protected.
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Factory-Trained Technicians
Erie Home’s team of experienced, certified technicians is the best in the industry, ensuring that every project is completed to the highest standards of workmanship and professionalism.
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Our Locations
11900 Baltimore Ave Suite F, Beltsville, Maryland 20705
240-965-7089
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4.54 out of 1428 Reviews
1-800-862-6400
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