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Erie Home Midwest, Inc. – Our GuildQuality Reviews Explained

Erie Home MidwestAt Erie Home Midwest, Inc., we take customer feedback seriously. So seriously, in fact, that we have partnered with GuildQuality as a means of systematically collecting customer feedback and using the feedback we receive to build an even better company. We have been a GuildQuality Guildmember since 2011 and actively rely on the GuildQuality online feedback-capture platform to solicit feedback from our customers in multiple states. The feedback that we have received over the course of the last several years has been instrumental in helping us to identity what we are good at – and also, what we could possibly do better. As of March 2015, we have received nearly 1,000 unique customer feedback surveys through the GuildQuality platform, and continually welcome the opportunity to receive constructive feedback from our valued customers in this way.
What, exactly, is GuildQuality, and why is it so important to the day-to-day operations of a company like Erie Home Midwest, Inc.? GuildQuality is a web-based customer satisfaction surveying platform designed for small-to-midsized home builders and remodelers. Its mission is to connect people with information that’s relevant to the betterment of the building profession, and to be a place where consumers can go to read unbiased, detailed reviews from previous customers to assess the quality of a company they are thinking about hiring for a home improvement or home remodeling project. Using mail, e-mail, and the telephone, GuildQuality is able to capture reliable feedback from approximately 70 percent of a Guildmember’s customer base. At Erie Home Midwest, Inc., this high level of customer responsiveness enables us to conduct an ongoing “self review” with the goal of indentifying ways in which we can become the absolute best company that we can be.
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4.54 Rating
Based on over 1428+ Reviews on bbb.org and guildquality.com
Erie did a really good job and they were really nice, considerate, and helpful. I couldn't have asked them for anything more than what they did, they went above and beyond.
Ginger P.
Product: general
Erie Home Midwest Inc was well worth the wait to do the job in superior fashion, to include twenty-one windows.
Pamela K.
Product: windows
I am very satisfied with the job that they did and I enjoy it everyday.
Robert F.
Product: roofs
Prompt and professional, courteous and friendly. They did a great job, answered all our questions well, and worked to get us the best price. The roof looks amazing, and our furnace doesn't come on as...
Sarah A.
Product: roofs
Erie Home did an excellent job, and they were quick.
Robert B.
Product: windows
Rating
A+
Rating
4.9
Rating
4.8
Rating
4.7
Why Choose Erie Home?
A Leading Home Improvement Contractor Serving Homeowners Nationwide
Over 100,000 Customers Served
Since 1976, Erie Home has served more than 100,000 satisfied homeowners along with 40,000 repeat customers, which speaks volumes about our skill, experience, and commitment to excellence.
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Limited Lifetime Warranty
Whether you have metal roofing or replacement windows installed on your home, you can rest easy knowing your investment is thoroughly protected.
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Factory-Trained Technicians
Erie Home’s team of experienced, certified technicians is the best in the industry, ensuring that every project is completed to the highest standards of workmanship and professionalism.
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Our Locations
11900 Baltimore Ave Suite F, Beltsville, Maryland 20705
240-965-7089
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4.54 out of 1428 Reviews
1-800-862-6400
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